Carole is a Chartered Physiotherapist working as a Consultant Adviser, specializing in resolution of complex people manual handling by offering assessment, mediation, legal reports and training. Courses include basic manual handling, a five day KeyMover course and bespoke training in many areas of manual handling. An Honorary and Advanced member of National Back Exchange, she speaks internationally and has written for a number of
publications, including the Handling of People (BackCare, 2005, 2011), Guidance on Manual Handling in Physiotherapy (CSP, 2008, 2014) and Manual Handling of Children (NBE, 2011). She was Chairman of National Back
Exchange (1999 – 2004), Public Relations Officer (2008 – 2014) and is editor of their journal, Column. In March 2016 she also took on the role as publications officer. NBE’s vision is ‘Excellence in all aspects of moving and handling’.
The session will explore what service users, families and staff can expect to see in good manual handling. It will consider how to handle differences of opinion between professionals, and begin the process to explore what competency really means.