Carole is a Chartered Physiotherapist working as a Consultant Adviser, specialising in the resolution of complex people manual handling by offering assessment, mediation, legal reports and training. Courses include basic manual handling, a five-day 'KeyMover' course and bespoke training in many areas of manual handling. An Honorary and Advanced member of National Back Exchange, she speaks internationally and has written for a number of publications, including: The Handling of People (BackCare, 2005, 2011), Guidance on Manual Handling in Physiotherapy (CSP, 2008, 2014) and Manual Handling of Children (NBE, 2011). She was Chairman of National Back Exchange (1999 – 2004), Public Relations Officer (2008 – 2014) and is editor of their journal, Column. In March 2016 she also took on the role as publications officer. NBE’s vision is ‘Excellence in all aspects of moving and handling’.
This topic can be highly emotive and fraught with complications. The session will consider the difficulties professionals face when they observe bad practice, and questions are set to run very deep.
What is poor practice? How do professionals confront such a complex subject? Should we always raise a safeguarding when we see something we are unhappy about? Has balanced decision-making made a difference? How do we maintain integrity and facilitate positive handling experiences for everyone involved?