Heather Fraser is a pharmacist with over 30 years’ experience in the life sciences and healthcare sectors holding positions in investigational medicinal products with Novartis as well as in consultancy with C&L/PwC Consulting/IBM and community pharmacy with The Boots Co. Currently global lead for life sciences and healthcare in the IBM Institute for Business Value (the business think tank of IBM) she researches and develops thought leadership on industry business issues across the healthcare ecosystem, bringing together traditional and non-traditional parties, supported by emerging technologies (such as AI/advanced analytics and blockchain) to provide the best outcome for the patient. Recent work looks at healthy ageing and how organisations and industries will need to work together – from healthcare, telecoms, electronics, consumer and beyond.
Heather holds a Master of Business Administration degree from the University of Warwick in the UK in addition to her Bachelor of Pharmacy degree from the University of Wales. Heather is a registered pharmacist with the General Pharmaceutical Council and a member of the Royal Pharmaceutical Society.
Ageing populations coupled with an increased prevalence of multi-chronic conditions is threatening to stretch healthcare resources and services to their limits. We are also seeing the rapid advancement of new technologies - from digital apps, wearables, gamification to IoT, mobile, cognitive/AI. Together these technologies are making it easier to create a customized, scalable and extensible experience that can help older adults connect with their loved ones, engage with their community, build new social connections and support a healthy ageing society.