Heather Fraser is a pharmacist with over 30 years' experience in the life sciences and healthcare sectors holding positions in investigational medicinal products with Novartis as well as in consultancy with C&L/PwC Consulting/IBM and community pharmacy with The Boots Co. Currently global lead for life sciences and healthcare in the IBM Institute for Business Value (the business think tank of IBM) she researches and develops thought leadership on industry business issues across the healthcare ecosystem, bringing together traditional and non-traditional parties, supported by emerging technologies (such as cognitive and blockchain) to provide the best outcome for the patient. Recent research on the aging population looks beyond healthcare into industries including electronics, retail, automotive and beyond.
Heather holds a Master of Business Administration degree from the University of Warwick in the UK in addition to her Bachelor of Pharmacy degree from the University of Wales. Heather is a registered pharmacist with the General Pharmaceutical Council and a member of the Royal Pharmaceutical Society.
For the aging population, loneliness is more than a state of mind - it is an emerging risk factor that has implications for personal, economic and societal well-being. A range of stakeholders, including business leaders, medical professionals, governments, advocacy groups and social service organizations, has a significant interest in preventing, identifying and addressing the root causes of loneliness. Without countermeasures, older adults face continued detachment from the mainstream, even as their numbers grow. Research by the IBM Institute for Business Value explored how organizations in many industries can act to help older adults strengthen their social fabric and reconnect to others.