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19th - 20th March 2025
NEC, Birmingham

 
CPD Member 

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Flying High

20 Mar 2025
Main Stage

Representatives from leading airlines explore how the aviation industry can improve accessibility for all travellers.
What are the current challenges faced by passengers with disabilities? We highlight innovative strategies that airlines can implement to enhance the overall experience.

  • Accessible boarding procedures
  • In-flight assistance
  • Customer service training
Chairperson
Roberto Castiglioni MBE, Director - Reduced Mobility Rights Limited
Speakers
John Fishwick, Customer Accessibility Manager - Virgin Atlantic
BSL interpreter & Captioning with Speaksee Logo