How Rail is Becoming More Accessible so Customers Can Travel Their Way, Safely and With Confidence

Join Dominic Lund-Conlon, Accessibility and Inclusion Manager at the Rail Delivery Group, on how the rail industry is working to make an inclusive railway, accessible to all.

Dominic will share the stage with colleagues from UK train operating companies and together they will provide details of the Passenger Assist service, which helps those customers that need assistance to travel safely and with confidence – whether they ask for assistance in advance or turn-up-and-go. The team will also share some of the industry’s latest innovations that can assist you when travelling and information about making a journey by rail. There will be an opportunity for visitors to share their rail travelling experiences and the challenges they face too.