“Consumer protection at the top of the agenda” for healthcare association’s new CEO
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The British Healthcare Trades Association (BHTA)’s new Chief Executive Officer, David Stockdale, has announced that championing consumer protection will be a key focus for the organisation as he prepares to join in June.
The association and its 400 member companies work to improve customer services standards and bolster consumer protection for those buying mobility, independent living and healthcare products and services.
All BHTA members commit to its Code of Practice – the only code in the healthcare industry approved under the Chartered Trading Standards Institute (CTSI)’s Consumer Codes Approval Scheme. The code ensures its members trade ethically and professionally, prioritising the needs of their customers and requiring companies to go above and beyond their legal requirements.
Joining the BHTA on 13 June 2022 as its new CEO, David has stated that driving awareness of the association, its Code and its members, to support disabled and elderly consumers will be a main priority.
"I am proud to be joining the BHTA discovering what we can do to further support those who need our members’ products and services,” he commented.
“I am most excited about really getting to the heart of the key issues, and identifying how the BHTA can help consumers. I am looking forward to getting started!"
David will join the BHTA following a 12-year-old period as CEO of the British Tinnitus Association (BTA), where he spearheaded the growth and transformation of the association. During his time with the BTA, David was responsible for significantly increasing its standing and visibility in the world of audiology.
“A big focus for my work at the BTA was looking at how to work closer with the tinnitus community and how to place the association at the heart of that community,” commented David.
“The drive was to position the BTA as a leader and supporter of the tinnitus community as a whole, working with all stakeholder groups, including clinicians and researchers, alongside those living with tinnitus.”
Andrew Stevenson, Chairman of the British Healthcare Trades Association, commented: “The Board is delighted to have David join the association.
“The BHTA has an important role to play in ensuring people can buying safely and with the peace of mind that they will be treated fairly and with respect. Continuing to champion consumer protection is at the top of our agenda.”
Before his time as Chief Executive of the British Tinnitus Association, David held senior roles at People United Against Crime as Head of Business Crime Reduction Centre and Young Voice as Director of Finance, Projects and Marketing.
In addition, he is a Trustee and Chair of the Board of Trustees of the Sheffield Young Carers Project, as well as a Founding Member of the Tinnitus and Hyperacusis Special Interest Group.
David lives and works in Sheffield, has two teenage children and has a love of ice hockey, literature, hiking and swimming. He is also a mentor for the Sheffield City Region Launchpad initiative, a fully funded business support programme delivered across the Sheffield City Region.