Traveling to Naidex by train? Did you know you can prebook your travel assistance in advance through the Passenger Assistance app or booking website. By creating a personalised profile and detailing your access needs, you can simplify the process of requesting assistance. All information will be securely saved for future journeys, allowing you to book assistance with just a few taps. Plus, you’ll receive updates on the status of your request every step of the way.
If interested, get started by downloading the Passenger Assistance app or visit the booking website: https://passengerassistance.com/
Although TUAG is a legal right, some passengers find that prebooking passenger assistance gives them peace of mind in case the train stations fail to deliver on passenger assistance.
Direct services run all day, however if you’re travelling from further afield you may need to catch a connecting train at Birmingham New Street, which is less than a 15-minute journey away.
There is a Shuttle Bus running from the Birmingham International Rail station to the NEC venue entrance. The Shuttle Bus will run throughout the whole event.
The NEC entrance is on the right hand side as you exit the station, and is clearly signposted.
Many services run direct to Birmingham International. If yours doesn't, you can catch a connecting train at Birmingham New Street. There are regular services, and the journey only takes 10-15 minutes. Buses to the NEC can be caught at Birmingham Moor Street and Solihull stations. For further information call National Rail enquiries on 08457 484950 or visit National Rail or Network West Midlands.
A Changing Places facility is also available at the Virgin Trains Birmingham International train station.
Click Here for Avanti West Coast Trains
Click Here for National Rail
Travelling via London? Transport for London offer a Turn-up-and-go service on the London Underground and London Overground which anyone can use, there is no need to pre-book, you just turn up at the station and ask staff for assistance.